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Showing posts with label courier. Show all posts
Showing posts with label courier. Show all posts

Drone Deliveries Are Out of This World

As if courier deliveries in Australia are not unreliable enough - they don't send out parcels and expect you to pick up from the depot - there is an attempt to deliver with no driver! Yes, the era of drone delivery is upon us it seems.

Next year Zookal will deliver text books from the University of Sydney directly to your mobile phone location. This is ludicrous. Can you imagine the congestion over cities with drones flying everywhere with no control. Why do we need air traffic controllers? They are essential to maintain safety of course.

Students are saying it will be good to receive university library books by drone. However, some scholarly books have more than 1,000 pages and are extremely heavy. Drones will have to be enormous to carry these. Crashes will be frequent with damage to buildings and those spinning blades will cause personal injury. Note, they will head to a phone and cannot see people.

Zookal assumes their concept will be accepted by Australia's Civil Aviation Safety Authority (CASA). They may insist on a control system. This will cancel out any potential profit. I cannot believe that CASA can possible agree to flooding the lower sky with drones darting about all over the place.

At the moment only emergency services use drones, so there are very few drones flying in the same geographic zones. Let us hope common sense prevails. Domino's Pizza recently delivered a Pizza by drone. This was a test and it ended at that point. Collision avoidance systems in drone is unreliable at the moment. When faced with a large flat wall like on a skyscraper they usually crash into it.
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Conservation by Ty Buchanan
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Couriers Do Not Deliver

The quality of customer service is getting worse. Being left on the phone while the answering device takes a break is common. Being told they will fix it later when you inform the bank that the ATM is not working is also the usual way of things. Having no one on checkout duty at a supermarket is another complaint.

Another "con" doing the rounds is couriers not delivering parcels. On many occasions they don't even leave a contact number on your phone. They just leave you waiting. You eventually find a contact number and they tell you they couldn't find the address, when normal mail deliveries continue with no problems. They are lying - they haven't been out. Think of the money they are pocketing by not sending someone out.

It is easy for them to tell you to pick it up at the office, but what about the inconvenience and cost of taking a day off work to pick up a parcel? Putting it bluntly - they are stealing! They have already been paid to provide a service, usually by you when you pay for post and packaging.

As long as people accept this and do nothing this con will continue and get worse. Complain through your consumer affairs or fair trading body.
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Australian Blog                         
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